Emergency Management is charged with the coordination of 31 municipalities throughout the county and their local coordinators. Each municipality must have a workable emergency plan on file with the State and with this office. These plans are reviewed by the County Coordinator.  Whenever there is an emergency like a major fire, tornado, flood, severe snow storm, severe thunderstorm, or a Hazmat incident, Emergency Management coordinates these emergencies, such as shelters and clean-up afterwards.  We coordinate between fire, ambulance, police and State organizations to make sure things get back to normal as soon as possible and steps are taken to help prevent a re-occurrence of the same problem.  Emergency Management works along with the local Red Cross, Pennsylvania Emergency Management Agency and Federal Emergency Agency when major emergencies occur.  We work with local plants, industries, and municipal government on act 165 SARA Law Compliance "The Right to Know Act".  The entire performance of this office is one of "Safety First and Foremost" for the people and communities of Venango County.

When do I use 9-1-1?
Use 9-1-1 in any situation that requires help because a person's life or well being is threatened, property is endangered or an illegal activity is in progress or for any situation where the police, fire or ambulance is needed.

How do I make a 9-1-1 Call?
Try to Remain Calm. When 9-1-1 answers, say, "I have an emergency." Speak Clearly. Don't talk too fast. Give the call-taker a clear and simple description of the emergency. Give An Address. Tell the call-taker where the help is needed [street or road name, number, township or borough] and where you are, if a different location.

Stay on the Telephone. Do not hang up unless the call-taker tells you to. Answer the call-taker's questions. Stay by the Phone (If possible). Once the call taker tells you to hang up, stay by the phone in case 9-1-1 has to call you back.

In Case Of Fire, Leave The Building Immediately! Call For Help From Another Location

What is Enhanced 9-1-1?
This system automatically provides the call-taker with the caller's telephone number and address. It is, however, necessary for the call-taker to verify this information. It is always important for the caller to say what their emergency is. The Cumberland County Communications Center has this capability.

Can I get away with making a 9-1-1 prank call?
No! The police are sent to check all 9-1-1 hang-ups. This could keep officers from responding to a valid emergency. A prank call can prevent someone with a real emergency from getting through to a call-taker and receiving help.

What Happens When I dial 9-1-1?

  • You dial 9-1-1 for emergency help.
  • Your 9-1-1 call goes to a TELCO computer, which identifies the telephone number from which you're calling.
  • Your call is automatically relayed to the emergency agency serving the address of that telephone number.
  • As your call is connected to the emergency agency, in a matter of seconds, a computerized database provides the dispatcher with name and address information about the number from which you're calling.
  • The dispatcher determines your emergency needs and verifies the address of the emergency.
  • The proper emergency service is sent to the scene.

What is Emergency Management?
The planning and coordinating of all man-made and natural emergencies and disaster activities. The action taken to eliminate or reduce the impact of a potential hazard. It is People working together in emergency response to a disaster and restoring things to normal conditions afterwards.

What is Disaster Planning?
The coordination of a unified response to a crisis; to prevent or minimize threats when possible; to respond quickly and effectively when prevention is not possible.

What training is provided?
Experienced-based state-of-the-art training is available for business and industry, day care centers, and other interested organizations free of charge. This training integrates traditional emergency management practices and knowledge with capabilities afforded by emerging technologies like computer modeling, networks, and telecommunications.