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When calling 911, try to remain calm. When the 911 operator answers, say, "I have an emergency" and speak clearly. Don't talk too fast. Remember to give the call-taker:
Stay on the telephone and do not hang up unless the call-taker tells you to. Remember to answer all of the call-taker's questions and to stay near the phone if possible. Hang up the phone only after the call-taker advises you to do so.
In case of a fire, leave the building immediately! Call for help from another location.
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Use 911 in any situation that requires help because a person's life or well being is threatened, property is endangered, or an illegal activity is in progress or for any situation where the police, fire or ambulance is needed.
Enhanced 911 is a system that automatically provides the call-taker with the caller's telephone number and address. The Cumberland County Communications Center has this capability.
However, it is necessary for them to still verify this information and for the caller to state what their emergency is.
No, the police are sent to check all 911 hang ups. These types of calls could keep officers from responding to a valid emergency. A prank call can prevent someone with a real emergency from getting through to a call-taker and receiving help.
When you dial 911, the following happens:
Emergency management is the planning and coordination of all man-made, natural emergencies, and disaster activities. It is the action taken to eliminate or reduce the impact of a potential hazard and it is people working together in emergency response to a disaster and restoring things to normal conditions afterwards.
Disaster planning is the coordination of a unified response to a crisis to prevent or minimize threats when possible and to respond quickly and effectively when prevention is not possible.
Experience based, state-of-the-art training is available for businesses and industries, day care centers, and other interested organizations free of charge. This training integrates traditional emergency management practices and knowledge with capabilities afforded by emerging technologies like computer modeling, networks, and telecommunications.